Order Status Help
How to check on your order and what to do if you need more information.
Last Updated: September 2026
Check Your Order Online
Sign in to your account and open My Orders to see your orders. Select an order to view its details and current status, including any tracking information once it is available.
Emails About Your Order
We send order-related emails to the address on your order, such as your order confirmation and shipping updates. If you cannot find an email, check your spam or junk folder.
Need More Help?
Contact us if:
- You cannot find your order in your account
- Your order status looks wrong or has not changed in a while
- You need to ask about a change or cancellation
Please include your order number. Visit our Contact page, call (601) 912-1079, or email info@boldpointprinting.com.
Related Policies
See our Shipping & Delivery Policy and Refund & Cancellation Policy.