Privacy Policy

When you use our website, create an account, or place an order, we may collect:

• Your name, email address, and phone number
• Billing and shipping addresses
• Account information, such as your login and order history
• Product configurations and selections you make
• Artwork and files you upload
• Payment-related transaction information (see "Payment Information" below)
• Communications and support requests you send us
• Technical and security information generated by normal use of the website (for example, information used to keep your account and session secure)

Payment card information you enter at checkout is processed by Square, our payment processor. We do not store your full card number on our systems.

Your account, order, and artwork information may be stored using service providers such as Supabase, which provides database and file storage services on our behalf.

Transactional emails related to your order, such as confirmations and shipping updates, may be sent through services such as Resend.

Our website infrastructure may be hosted through providers such as Vercel.

We use the information we collect to:

• Fulfill and process your orders
• Process payments
• Review artwork for production readiness
• Ship your products
• Provide customer support
• Send transactional messages about your order or account
• Help prevent fraud and protect the security of our website
• Maintain your account
• Comply with legal obligations

BoldPoint Printing does not sell your personal information to advertisers.

We may share information with service providers that help us operate our business, such as:

• Our payment processor (Square)
• Production and fulfillment partners who manufacture and ship your order
• Shipping carriers
• Our hosting, database, and email service providers

Our production partners receive the information reasonably necessary to manufacture and ship your order, such as your name, shipping address, product specifications, and artwork.

Artwork you upload is stored to support order fulfillment and your account's order history. We do not currently promise a specific deletion schedule for artwork files.

We use reasonable safeguards to help protect your information. However, no website or online system can be guaranteed to be completely secure.

If you would like to request access to, correction of, or deletion of your personal information, please contact us using the information below. We will respond to reasonable requests, though we may need to retain certain records where required by law, such as order and payment records.

Our services are intended for people capable of entering into a commercial transaction and are not directed at children under 13.

We use essential cookies, session identifiers, and local storage technologies as needed for authentication, keeping your cart working, security, and general site operation. We do not currently use marketing cookies, advertising pixels, or behavioral advertising technologies on this website.

If you have questions about this Privacy Policy or would like to make a request about your information, please visit our Contact page or email us at info@boldpointprinting.com.